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Full-time SAVINGS OFFICER

at VisionFund in Phnom Penh

VisionFund is seeking 02 qualifies candidates to fill the position of SAVINGS OFFICER based in Head Office and Battambong Province.

The incumbent will be responsible for promoting, pushing sales of savings product at VisionFund’s Head Office/Provincial Branch Office and giving an extended hand in Social Performance tasks.

DUTIES AND RESPONSIBILITIES :

• Prepare personal Plan of Actions (POA) including product promotion activities plan, customer visit, and follow up.
• Hunt for and gather contact of potential customers
• Promote savings products to potential customers
• Negotiate and persuade customers and the public to open saving account and make a deposit
• Fulfill necessary documents for customers to open saving account
• Assist Savings Coordinator/Provincial Branch Manager to push up sales to ensure that VisionFund achieve its target
• Work closely with Credit Officer to promote and sale saving product.
• Work closely with marketing team to effectively implement marketing activities
• Support Customer Relation Volunteer/Officer in dealing with customer enquiry and complain.
• Solve all problems occurring in saving service operations
• Report customer’s complain and feedback related to savings products and services to Savings Coordinator
• Assist in following up with relevant Department/Staff/Branches in any works related to Savings.
• Regularly call or inform customers whose deposit is matured in each month
• Prepare and control all customer data
• Closely monitor reasons why customers leave VisionFund
• Develop sale techniques and understand competition environment
• Builds and maintains mutual relationships with stakeholders especially depositors.

REQUIREMENT COMPETENCIES :

• Fully understand and agree on VisionFund’s Mission, purpose, values, and objectives
• Fresh graduate or university students
• Previous relevant working experience with Microfinance or Bank is an advantage
• Possess effective selling skills and sense of customer services
• Have good communication skills
• Good English speaking and writing skills
• Understand MFI operation and its environment in Cambodia
• Computer literacy in MS Word & MS Excel
• Demonstrate high level of ethical commitment and trustworthiness and consider long term.

CLOSING DATE:24 January 2013@5:00pm



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Published at 18-01-2013
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